CONTENTS

PRAISE FOR MEASURE WHAT MATTERS

TITLE PAGE

COPYRIGHT

DEDICATION

FOREWORD  Larry Page, Alphabet CEO and Google Cofounder

PART ONE: OKRs in Action

Google, Meet OKRs

How OKRs came to Google, and the superpowers they convey.

The Father of OKRs

Andy Grove creates and inculcates a new way of structured goal setting.

Operation Crush: An Intel Story

How OKRs won the microprocessor wars.

Superpower #1: Focus and Commit to Priorities

OKRs help us choose what matters most.

Focus: The Remind Story

Brett Kopf used OKRs to overcome attention deficit disorder.

Commit: The Nuna Story

Jini Kim’s personal commitment to transform health care.

Superpower #2: Align and Connect for Teamwork

Public, transparent OKRs spark and strengthen collaboration.

Align: The MyFitnessPal Story

Alignment via OKRs is more challenging—and rewarding—than Mike Lee anticipated.

Connect: The Intuit Story

Atticus Tysen uses OKR transparency to fortify a software pioneer’s open culture.

10 Superpower #3: Track for Accountability

OKRs help us monitor progress and course-correct.

11 Track: The Gates Foundation Story

A $20 billion start-up wields OKRs to fight devastating diseases.

12 Superpower #4: Stretch for Amazing

OKRs empower us to achieve the seemingly impossible.

13 Stretch: The Google Chrome Story

CEO Sundar Pichai uses OKRs to build the world’s leading web browser.

14 Stretch: The YouTube Story

CEO Susan Wojcicki and an audacious billion-hour goal.

PART TWO: The New World of Work

15 Continuous Performance Management: OKRs and CFRs

How conversations, feedback, and recognition help to achieve excellence.

16 Ditching Annual Performance Reviews: The Adobe Story

Adobe affirms core values with conversations and feedback.

17 Baking Better Every Day: The Zume Pizza Story

A robotics pioneer leverages OKRs for teamwork and leadership—and to create the perfect pizza.

18 Culture

OKRs catalyze culture; CFRs nourish it.

19 Culture Change: The Lumeris Story

Overcoming OKR resistance with a culture makeover.

20 Culture Change: Bono’s ONE Campaign Story

The world’s greatest rock star deploys OKRs to save lives in Africa.

21 The Goals to Come

DEDICATION

RESOURCE 1: Google’s OKR Playbook

RESOURCE 2: A Typical OKR Cycle

RESOURCE 3: All Talk: Performance Conversations

RESOURCE 4: In Sum

RESOURCE 5: For Further Reading

ACKNOWLEDGMENTS

NOTES

INDEX